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faq

All of our orders are made to order using natural stones.  Due to variations of gemstones, stone color and size may differ slightly from photos.

spark+elle does not accept returns.  However, we are happy to exchange any products purchased through our website within 30 days of shipment. Please contact us at hello@shopsparkelle.com for more information.  

Please note that purchaser must pay for return shipping.  Your replacement order will be shipped with no additional shipping fee (US only)

All spark+elle designs are statement chokers and are not intended for daily wear. To ensure longevity, please be careful to remove your spark+elle when bathing or applying lotions and perfumes.  It is recommended to store jewelry in closed containers such as a bag or jewelry box.